HC Request Form

Requester







Request

For a list of Request Type definitions click here
All non-urgent requests will be required to be submitted at least 2 days prior to due date.  Please set priority level based on the definitions below.  ALL URGENT REQUESTS WILL NEED MANAGEMENT APPROVAL PRIOR TO SUBMISSION. 

Priority Definitions:
Low- Completed 30-90 days from submission
Medium-Completed 14-30 days from submission 
High-Completed 2-7 days from submission
Urgent-Completed 1-2 days from submission 






Please allow for 48 business for requests.



Health Cloud New user creation









Select All That Apply






Report/Dashboard Creation




Please list fields you would like included. Include the criteria you would like the report/dashboard to meet.



Marketing Cloud Mass Email Send










Data load in to Health Cloud








Training internal to the team




Training external to the team




 Error in Health Cloud





Reactivate User









To make multiple selections, press Ctrl and click on selection.



Health Cloud Enhancement Request




Health Cloud Change Requests are subject to evaluation and approval by Leadership.

Access Change of Current User




To make multiple selections, press Ctrl and click on selection.

To make multiple selections, press Ctrl and click on selection.

Email/SMS Template Change


To make multiple selections, press Ctrl and click on selection.

Health Cloud Change Requests are subject to evaluation and approval by Leadership.

Call Center Lite Job









Please copy and paste the list of callers here. If you have callers who are new to Salesforce, please include their first name, last name, Linkblue, e-mail, address, and department.



If you have a previously created Salesforce report, please provide the report name or link here.